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Provides guidelines for the implementation of quality systems and quality improvement programs in hospitality industries such as hotels, motels, clubs, restaurants and caterers, based on the requirements of AS 3901/NZS 9001/ISO 9001. Developed jointly by Standards Australia/Standards New Zealand and Tourism Training Australia, it provides links to training programs in the hospitality industry and the ‘Excellence in Hospitality’ program.
Product Details
- Edition:
- 1st
- Published:
- 01/01/1994
- ISBN(s):
- 0726290491
- Number of Pages:
- 42
- File Size:
- 1 file , 310 KB
- Product Code(s):
- 10166982, 10166949, 10166974
